Re-sending notification emails is a critical feature to ensure recipients stay informed and complete pending tasks. Follow these step-by-step instructions to re-send notification emails using the interface shown in the screenshot.
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Re-Send Email Notifications
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Step 1: Access the Payment Record Page
- From the left-hand navigation menu, click on Payment Record under the Management section.
- Confirm you are on the correct page by reviewing the summary data (e.g., "Amount Received" and "Payments Received").
Step 2: Filter or Select Specific Records
- Use the filter options above the records table to narrow down the list if necessary:
- Search by name, email, or phone.
- Use dropdowns to filter by status (e.g., "Unpaid") or payment method.
- Manually select the records for which you want to re-send notifications by checking the boxes in the first column of the table.
- In the screenshot, three records are selected (Peter Chan, Ivan Wong, and Wong Man Yeung).

Step 3: Click "Send Notifications"
- Once the records are selected, click the Send Notifications button located above the records table.
- A confirmation prompt may appear to ensure you want to re-send notifications to the selected recipients.

You can check the following document for more information about the notifications
Notifications Sent After Application
1. Resend Upload Payment Record Notification