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Edit WhatsApp Templates

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Editing or managing your existing WhatsApp templates ensures that your communication is always relevant and up-to-date. Follow these simple steps to modify or delete templates on your platform.

1. Access the WhatsApp Template Section

• Navigate to the Messages section on the left-hand menu.
• Click on WhatsApp Template to view the list of existing templates.

2. View the List of Templates

• You will see all previously created WhatsApp templates displayed with their:
  • Name (e.g., Payment_Reminder, Remarketing).
  • Content (a preview of the message).
  • Status (e.g., Unsubmitted, Approved).

Tip: Use the search bar or filters (e.g., by status or name) to quickly locate a specific template.

3. Edit a Template

• Locate the template you want to modify.
• Click the pencil icon on the right-hand side of the template.
• Make the necessary changes:
  • Update the template name.
  • Modify the message content to reflect new details or adjust placeholders (e.g., {{name}}, {{date}}).
  • Revise the category if needed.

4. Edit the Template Details

Template Name